Shipping policy
DELIVERY
Orders of £60.00 or over qualify for FREE Mainland UK Delivery (2 to 5 days, please choose the free delivery option at checkout).
Orders of £180.00 or over qualify for FREE Next Day Mainland UK Delivery.
Order before 2pm for Next Day Delivery (please choose the next day delivery option at checkout; weekends and bank holidays are not included - costs may apply).
For same-day dispatch on Royal Mail 24, 48, or Special Delivery services, orders must be placed by 2pm. This applies Monday to Friday only; bank holidays are not included. Bank holidays are not considered a working day.
Orders placed on Friday after 2pm on an upgraded shipping service will be dispatched on Monday. Please note that Monday is not included in the delivery estimate.
Orders between £1.00 and £59.99 Sterling will be charged £4.49 for shipping to mainland UK.
Delivery charges to The Channel Islands, Offshore Islands, Highlands, Scottish Islands, Europe, and the rest of the world will vary according to the destination and weight of the parcel. We will always endeavour to obtain the most competitive price; therefore, we price each order individually.
Prices for the products on this website and the shipping charges above include VAT at 20.0%.
Delivery will be made to the address specified when you place the order.
Requested Safe Spaces: If you have requested for your parcel to be left in a safe space or with a neighbour and it goes missing, we will not be liable or required to take further action.
For all UK orders, we aim to deliver items within 5 working days (weekends and bank holidays not included). While we make every effort to ensure all deliveries are completed within this time, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. We shall contact you if we are unable to deliver an item within the given delivery time.
A signature may be required at delivery. By placing an order, you authorise us to accept a signature from another person on your behalf if you are not present at the time of delivery. A signature may be required for orders from someone aged 18 or over. Please ensure someone aged 18 or over is available to sign for goods delivered.
In the event of customer absence at the time of delivery, an attempt will be made by the courier to re-deliver on another day. Any request to deliver to an alternative address after repeated failed attempts by the courier will incur extra postage charges.
We do not deliver to PO Box numbers.
Late delivery does not entitle you to refuse or cancel the order.
Delivery will be by APC, FedEx, Royal Mail, or any other delivery system of our choice.
For orders dispatched by airmail, please allow 7 to 14 working days.
When ordering salon furniture, we will inform you of the estimated delivery time shortly after receiving your order. As some items are not dispatched by our courier, they may take a little longer. Some furniture items purchased may be subject to additional carriage charges. Prices will be available on request. Non-standard items such as specific salon furniture colours, sizes, etc., cannot be canceled.
Furniture & equipment orders canceled more than 5 working days after being placed will be charged 20% of the value of the goods.
While all reasonable efforts have been made to check the accuracy of the information contained within this site, My Barber Tools Ltd does not warrant the accuracy of the information herein. Furthermore, My Barber Tools Ltd or any associated company will not be liable for any direct, indirect, or consequential loss arising from the use of the information and material contained within this website or any other site accessed through this website. Additionally, My Barber Tools Ltd or any associated company will not be liable for any direct, indirect, or consequential loss arising from the user's access to any other providers, operators, organisations, or persons referred to, directly or indirectly, within this website.
All items are guaranteed according to the manufacturer's warranty.